Page 94 - White Papers in Security Operations

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Security Essentials for CIO's: Responding to Inevitable Incident

It could come tomorrow, or perhaps two years from now. It could arrive in many forms, perhaps as a distributed denial of service attack or malware siphoning off company secrets. Whatever its shape or nature, the first question is not whether an enterprise-threatening incident will come, but instead when. And the same...

Beware the Botnets: Botnets Correlated to a Higher Likelihood of a Significant Breach

Major data breaches affecting some of world's largest organizations have elevated cyber security to a top concern of executives and board directors. These data loss events can result in serious repercussions for businesses, including financial damage. When it comes to significant breaches, BitSight botnet grades...

Healthcare Cyber Security Guide

With the recent Anthem hack, even the largest corporations are at risk for a cyber-attack. Healthcare organizations are being forced to embrace a connected world, but technology deployments often outpace IT capabilities and staff training increasing risk of data loss. Download this whitepaper to learn how a...

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The Business Value of Social Content

Collaboration is a critical investment for many organizations looking to drive competitive advantage by better arming knowledge workers with information, access to expertise, and the ability to act collectively on trusted content. Forrester data shows that over 50% of organizations have implemented or are expanding...

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Advanced Case Management Leadership Guide

The dynamics of the world economy and the demands on governments at all levels put increasing pressure on organizations to reduce costs while seeking new opportunities to grow and differentiate their products and services. The pervasiveness of the Internet and mobile devices is fostering multi-channel customer...

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Advance Case Management: Empower the Knowledge Worker

The pursuit of creating competitive differentiation and accomplishing desired outcomes, such as adding incremental value to the business, is top of mind for most organizations-both for profit and non profit. Aberdeen surveyed 585 organizations across the world as part of its September 2013 Aberdeen Business Review...

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The Case For Smarter Case Management

When you look at how companies value themselves and their assets over the past few decades, there's been a dramatic shift - away from a position in 1975 where the majority of company value came from tangible assets like stock, plant and machinery, facilities and so on; to the situation we have now where the majority...

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Captured! Managing Rampant Enterprise-wide Content

Capture. This single word has gained much notoriety in recent years. The reason: the importance of capture to business processes. In particular, the notion of capturing - scanning - paper based information as early in a process as possible for a couple of reasons. The first reason is to eliminate the chance of the...

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Information Lifecycle Governance Requirements Kit

Understanding the organization's maturity level as defined in the CGOC Information Economics Process Assessment Kit is a major step forward in the journey toward achieving real information economic balance. The next is defining the requirements for a robust information lifecycle governance (ILG) solution and any...

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Disposing of Digital Debris: Information Governance Strategy and Practice in Action

No one intentionally creates digital debris. We document as we collaborate; we create files, backups, databases, and applications; and we store photos, music, digital training programs, logs, and reports. We create that content at that moment imbue it with value and purpose. However, as circumstances evolve,...

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Intelligent Imaging for the Real Time World

Banking is undergoing a massive shift that began with the automated teller machine, continued with online banking, and is now accelerating with the advent of mobile computing. It wasn't that long ago that banking customers were limited to the branch on Main Street. Teller services were confined to the 10 a.m. to 3...

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Advanced Case Management for Financial Services: New Tools for Managing Business Content

Financial services firms are facing a new set of challenges and risks. In an increasingly global, mobile and connected world, customers can come from anywhere and they can leave in a heartbeat. But they are also interested in consolidating their banking wherever possible, and they expect the companies with whom they...

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Customer Service: Exploit the Value of Content to Drive Service Quality and Customer Satisfaction

Every interaction is an opportunity to foster customer loyalty. A satisfying experience can be remembered for years and rewarded with repeat business, positive reviews to friends and on social media, and even brand evangelism. A negative experience, however, can ruin a relationship and damage brand reputation. ...

Sponsored by IBM

The Digital Front Office: Enabling Customer Self Service with Enterprise Content Management

Ask your average customer how much snail mail he wants to receive from the companies with whom he does business, and the answer will likely be "zero." This is especially true for people under 30, although the evidence suggests that even older clients are moving away from their preference for paper-based documents and...

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Content Enabling the Mobile Workforce

In today's global economy, access to information anytime from anywhere is essential to maintain high levels of customer service and a competitive edge. Whether it is case management, insurance claims, or internal review processes, mobile devices are in use by employees in the field and are here to stay in business. ...