Page 71 - White Papers in Fraud Management & Cybercrime

Spear Phishing: Top 3 Threats

Among the top new spear-phishing threats to enterprises: Extortion. This whitepaper outlines the top three spear-phishing threats and new strategies to defend against them. Download this whitepaper to learn more about: Insights from the latest report on spear-phishing; Why top threats are so successful; New...

Fraud In The Contact Center And Digital Channels - Strategies For Balancing Detection And Prevention With CX

While organizations have taken countless measures to strengthen the security of their online resources, criminals have begun to eye a far more appealing and lucrative target: the contact center. It's what Gartner calls "an epicenter of vulnerability." From hard-dollar losses and added overhead to combat the...

How RBS Group Fights Fraud and Protects Customers

How do you protect 19 million banking customers from fraud?

Don't Let the Contact Center Be Your Fraud Achilles Heel

By 2020, 75% of omni-channel customer-facing organizations will sustain a targeted, cross-channel fraud attack with the contact center as the primary point of compromise.

3 Steps to Managing Shadow IT

Organizations need full visibility into sanctioned and unsanctioned cloud activity, app and vendor details, usage trends, and risk profiles to enable cloud adoption in a secure and organized fashion.

Why Retail Declines Legitimate Transactions for No Reason

Fraud is scary, and there are many valid reasons for retail merchants to decline suspicious transactions in the name of fraud prevention. But often, in the quest to avoid abuse, risk-averse vendors take defensive measures too far. According to industry data, the average merchant loses 5.5% of their revenue to false...

Guide to Winning Chargeback Disputes

While most online businesses recognize the importance of preventing chargebacks, there is less emphasis on the ability to dispute and overturn certain chargebacks in order to protect hard-earned revenue. This guide on chargeback disputes provides actionable tips for identifying candidates for dispute, gathering...

The Fraud Management Solution Buyer's Guide

As the global eCommerce market grows and fraudster methodology evolves, new fraud management approaches and tools are being introduced at a fast pace. Trying to stay on top of developments in the eCommerce fraud prevention landscape can be overwhelming and time consuming. This guide is a comprehensive series of...

Show Me the Money: A Closer Look at Phishing in the Financial Industry

There's good news and there's bad news. The financial services industry gets phished more than most. How well do banks and other institutions defend themselves? In some respects quite well, but no one should be complacent. Download this industry brief and learn: How FinServ maintains an above-average resiliency to...

Detecting Account Takeovers and Defending your Users

Account Takeover (ATO) attacks are one of the fastest growing and prevalent problems for most organizations. According to a recent Forrester report, ATO attacks caused at least $6.5 billion to $7 billion in annual losses across financial services, insurance, eCommerce and other industries. Download this whitepaper...

7 Common Mistakes to Avoid in Choosing a File Reputation Service

If you're an infosec leader, you're charged with a complex mission: effectively mitigate cybersecurity risks to your organization within the constraints of finite resources. In many cases, you strain those resources in ways that undermine your ability to continuously improve your organization's broader security...

Authorized Push Payment Fraud: Help Protect Your Customers

The advent of faster payments has helped accelerate authorized push payment fraud schemes in which victims are defrauded under false pretenses. Banking regulators are responding to the trend, and Rob Tharle of NICE Actimize offers advice for multilayered defense. Tharle, a Fraud and Authentication Subject Matter...

Tax Fraud & Identity Theft OnDemand Continue to Take Shape on the Dark Web

The evolution in tax fraud and tax identity theft is congruent to various dark web economies, including ransomware.

Using Machine Learning for Fraud Prevention

Machine learning is one of the tools that you should be using as part of a multifaceted fraud strategy at financial institutions. To get value out of ML, you need to have multiple inputs. You have to have an intelligence network and the location to gather all that network intelligence.

Security's Role in Digital Transformation

With a growing array of digital channels available, customers seemingly have infinite possibilities for how they choose to do business as evidenced by the more than 200% growth in mobile transactions in the last three years. Winning in this new era means rising to the challenge of meeting an entirely new set of...