6 Healthcare Industry Prescriptions | Curing Your Contact Center Data Security Epidemic
Protected Health Information (PHI) includes medical histories, lab results and vital signs, as well as addresses, social security numbers, birth dates, billing and payment card data, and other personally identifiable information (PII).
It is no wonder the healthcare industry has become a favourite target for hackers, fraudsters and cybercriminals. In fact, healthcare data breaches are reported at a rate of more than one per day in the United States, with 45 million individuals affected by healthcare attacks in 2021 alone.
View this whitepaper to dive deeper into the following:
- The most common ways that patient data is targeted and acquired by hackers;
- Importance of regulatory legislations in protecting healthcare data such as HIPAA, GDPR & PCI DSS;
- How DTMF masking technology reduces the risk of brand damaging data beaches and simplifies compliance with PCI DSS, HIPAA and other regulatory standards;
- Protecting sensitive patient data without compromising on care.
