White Papers

Use This 4-Step Approach to Architect Your IT Monitoring Strategy

One of the biggest challenges facing IT ops in agencies today is the lack of visibility across the entire infrastructure. Download this report by Gartner to learn the four-step approach to developing an IT operations monitoring strategy.

Sponsored by IBM

State of the Authentication Landscape

Is it realistic to think the end of our dependency on traditional user names and passwords is in sight? While user names and passwords may not be phased out in the near-term, eventually there will not be online services that have anything of value that don't offer multiple types of two-factor authentication....

Falcon Discover AWS Solution Brief Report

Organizations are increasingly moving their mission-critical applications and data to Amazon Web Services (AWS) and taking advantage of the massive compute power of Amazon Elastic Compute Cloud (Amazon EC2). The CrowdStrike Falcon® platform for AWS provides extensive and detailed visibility over Amazon EC2...

Falcon Discover for AWS Datasheet

Visibility and control of endpoint devices are critical to securely manage your workloads in the Amazon Web Services (AWS) environment. Ideally, teams want to gain real-time visibility and control without having to deploy an additional agent onto the Amazon Elastic Compute Cloud (Amazon EC2) instance. They want a tool...

9 Common Security & Compliance Risks and What You Can Do to Overcome Them

Healthcare is the 2nd biggest contributing industry to overall breaches in 2017 with 334 breaches. Data breaches are crippling to any business, but are extra hard on healthcare organizations, considering the vast amount of sensitive information consumers trust them with and the irreparable damage to reputation that...

How Machine Learning is Helping Us Get Smarter at Healthcare

With healthcare-based ransomware attacks happening every day, cybersecurity focused on machine learning can identify potential vulnerabilities and prevent attacks before malicious actors find them. Intelligent algorithms flag out-of-the-ordinary activity and send alerts for timely interventions. This whitepaper is...

Top 10 Things Every CIO Should Know about the Public Cloud

As CIOs across healthcare strive to find ways to optimize their business models, grow their revenue and reach, and reduce costs, they are turning to the public cloud. Download this eBook to learn more about: The cost optimization opportunities with the cloud; Not all public clouds are the same and what you need...

Making the Modern SOC: The Difference Between Seeing and Doing

The security operations center (SOC) faces mountain challenges: lack of personnel, disparate security tools, multiple alerts that must be run down, prioritization of alerts and the transition between incident detection and incident response. Security affects and is affected by operational and IT considerations....

Implement a Risk-Based Approach to Vulnerability Management: A Gartner Report

A vulnerability is only as bad as the threat exploiting it and the impact on the organization. Security and risk management leaders should rate vulnerabilities on the basis of risk in order to improve vulnerability management program effectiveness. Gartner receives frequent inquiries from clients who are...

Sponsored by IBM

Fraud Detection: Customer Experience Takes Precedence

Business cases for fraud prevention technologies have typically been based on savings related to fraud management and compliance costs. While these factors may remain of interest, the impact on the customer experience and related operational costs must take precedence. Download this white paper and learn how to...

Fraud In The Contact Center And Digital Channels - Strategies For Balancing Detection And Prevention With CX

While organizations have taken countless measures to strengthen the security of their online resources, criminals have begun to eye a far more appealing and lucrative target: the contact center. It's what Gartner calls "an epicenter of vulnerability." From hard-dollar losses and added overhead to combat the...

Sponsored by IBM

Building a Seamless Experience for Insurance Customers

By establishing a trusted digital relationship with users, insurers can enable legitimate consumers to apply for new policies and legitimate providers and insurance professionals to log in to their accounts without onerous authentication requirements, while requiring users identified as high risk to fulfill additional...

Sponsored by IBM

Accelerating Growth and Digital Adoption with Seamless Identity Trust

To deliver a better, frictionless experience, organizations should consider real-time, multilayered, omnichannel identity trust assessments that analyze a wide variety of intelligence - including network, device, environment, behavioral and global intelligence.

Don't Let The Contact Center Be Your 'Achilles Heel' of Fraud Prevention

By 2020, 75% of omni-channel customer-facing organizations will sustain a targeted, cross-channel fraud attack with the contact center as the primary point of compromise.* Read "Don't Let the Contact Center Be Your 'Achilles Heel' of Fraud Prevention" to learn why Gartner believes the technologies and techniques...

Understanding Security Processes and the Need to Automate: An Osterman Research Report

This 2018 Osterman Research Survey Report focused on understanding current security processes and how organizations are working to improve and automate them. The research was conducted in the US, EMEA and APAC regions with 465 professional respondents who were knowledgeable about security policy management in their...