Microsoft is revamping its controversial "productivity score" in Microsoft 365 so that individual workers can no longer be tracked. The move follows warnings by privacy advocates that the feature was a step too far into the realm of workplace surveillance.
It's understood: Ongoing monitoring of third party relationships is mission-critical. But what constitutes ongoing monitoring? Who should own it? Who should do it? Todd Boehler of ProcessUnity addresses these questions and more.
Contact center IVR anti-fraud solutions are employed to reduce costs surrounding fraud targeted at your contact center. In this guide, you will find a comprehensive toolkit complete with IVR anti-fraud resources you can use to protect your consumer's data inside and outside of the contact center.
View this guide to...
Warning to workers: Your productivity tools may also be tracking your workplace productivity, and your bosses may not even know it. But as more workplace surveillance capabilities appear, legal experts warn that organizations must ensure their tools do not violate employees' privacy rights.
Glen Hymers, CISO and head of data protection at the U.K.-based charity Save the Children International, says adapting to a cloud-first environment requires extensive security measures, including automated monitoring.
Palo Alto Networks plans to acquire security startup Expanse in an $800 million deal. It will integrate Expanse's attack surface monitoring technology into its Cortex product suite.
83% of organizations are looking for new monitoring approaches to handle today's cloud complexity. IT teams are challenged with monitoring cloud services and mission-critical applications by separate tools which lead to swivel chair approaches, runaway costs, and fragmented operational data getting trapped in siloed...
Large financial services companies are prime targets
for a broad variety of threat actors, including the most persistent nation-state sponsored outfits.
From closing gaps in visibility to achieving a more proactive security posture, the following whitepaper illustrates how any organization can benefit from the...
Using intrusive technologies to check staff behavior in an effort to fight against supply chain fraud is ineffective, says Richard Dailly, managing director in Hong Kong at the security firm Kroll, who explains why.
Our apps and services are expected to work quickly and seamlessly on any number of devices, from different kinds of networks and in different locations around the globe. Monitoring the infrastructure that supports those experiences - layers of interconnected technologies that become more complex every year - is key to...
Gaining insights from your data requires more than collecting and analyzing metrics and logs. With the acceleration of customer and business demands, site reliability engineers and IT Ops analysts now require operational visibility into their entire architecture, something that traditional APM tools, dev logging...
Federal authorities and medical device maker Philips have issued security alerts about security vulnerabilities in some of the company's patient monitoring software. Until patches are available, the company is recommending risk mitigation steps.
With cloud adoption on the rise, businesses have been transitioning to hybrid and multicloud environments at an incredible pace. In fact, Gartner predicts that 80% of enterprises will have entirely cloud-based infrastructures by 2025.
Having a strategy to mitigate the challenges of these new, complex...
Acquirer fraud is a complex challenge with many facets. It ranges from "friendly"
fraud (customers who claim they didn't buy an item) and theft by criminals using stolen
credentials, to falsified transactions by merchants. Each scenario has its own set of
challenges and financial implications, and are difficult to...
TeamTNT, a recently uncovered hacking group, is weaponizing Weave Scope, a legitimate cloud monitoring tool, to help install cryptominers in cloud environments, according to reports from Intezer and Microsoft.
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