Governance , Managed Security Service Provider (MSSP)

MSSPs: Separating Myths From Realities

Trustwave's Rick Miller on How to Get the Most From Service Providers
Rick Miller, Americas' general manager, Trustwave

The managed security services marketplace has matured, says Rick Miller of Trustwave. But persistent myths continue to color perceptions. Miller attempts to shatter those myths and shed light on the market's new realities.

See Also: Live Webinar | Embracing Digital Risk Protection: Take Your Threat Intelligence to the Next Level

In a video interview at RSA Conference 2018, Miller discusses:

  • How MSSP have moved beyond basic management and monitoring;
  • What to expect from today's top vendors;
  • How Trustwave recruits and retains top personnel.

Miller is Americas' general manager at Trustwave, where he leads the company's portfolio of professional, delivery and managed services. His responsibilities include Trustwave Managed Security Services and the global network of Trustwave Security Operations Centers, the SpiderLabs services team, the company's global compliance and risk services organization and support. Previously, he was vice president of managed security services and service optimization at Hewlett Packard Enterprise. Before HP, he was IBM's director of security consulting after joining the company as head of managed security services following IBM's acquisition of Internet Security Systems.


About the Author

Tom Field

Tom Field

Senior Vice President, Editorial, ISMG

Field is responsible for all of ISMG's 28 global media properties and its team of journalists. He also helped to develop and lead ISMG's award-winning summit series that has brought together security practitioners and industry influencers from around the world, as well as ISMG's series of exclusive executive roundtables.




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