Multifactor authentication needs to move away from one-time passwords sent via text message and embrace modern standards that prevent man-in-the-middle attacks. Plus, excessive identity challenges online lead to 20% of e-commerce transactions being abandoned, say experts at Authenticate 2022.
Perennial leaders ForgeRock, Ping Identity and IBM, along with a surging Okta, set themselves apart from the pack of CIAM vendors in the latest report by KuppingerCole analysts. Ping Identity leapfrogged ForgeRock to capture the gold in product leadership, and IBM once again took the bronze.
ISACA's State of Digital Trust 2022 survey shows significant gaps between what enterprises are doing and what they should do to earn customer trust in digital ecosystems. While 98% of those surveyed say digital trust is important, only 12% have dedicated staff roles to digital trust.
The healthcare sector has long faced unique challenges involving identity and access management, but the novel coronavirus pandemic and various other key drivers are accentuating those issues, says Rebecca Archambault, senior director analyst at Gartner.
There’s been an unintended effect from Okta’s acquisition of customer identity giant Auth0. It confused its own sales force with similar CIAM products. Salespeople quit. Okta's CEO says the company will work on better sales integration of Auth0.
Implementation of security service edge technology has progressed over the past six months from early adopters to mainstream organizations, with requests for proposals around SSE projects now carrying tight deadlines rather than no deadline at all, says iboss co-founder and CEO Paul Martini.
The U.S. Consumer Financial Protection Bureau is warning lenders they can be liable for data breaches for causing consumers "substantial injury." To avoid liability, the bureau recommends that banks implement multifactor authentication and especially Web Authentication.
Deduce CEO, Ari Jacoby, shares his perspective on the unification of cybersecurity and UX teams in this video, to shed light on how you can enhance both.
Behavioral Intelligence at Scale can help businesses prevent account creation fraud and improve CX for trusted users. But not every business has access to the volume of data required to provide that scale.
MFA challenges can protect your business and customers from identity fraud. But every false positive challenge creates friction that can annoy or drive away good customers.
Thales plans to enter the customer identity and access management market through its purchase of an emerging European CIAM player. The French firm plans to capitalize on OneWelcome's strong product by extending its footprint beyond Europe and into North America and Asia-Pacific.
Ping Identity is making a $50 million bet it can integrate cutting-edge technology into its own stack through a new in-house corporate venture fund to support identity and access management technology startups. "We want to have a nice overall corporate strategy portfolio," says Ping's Anton Papp.
Accelerated digital transformation has only complicated the identity verification challenge for enterprises. But Chuck Moore of Early Warning says behavioral analytics and anomaly detection combined can reduce both fraud and the friction that can come with traditional authentication methods.
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