CISOs: Navigating Operational ConflictsChris Hetner of Marsh on the CISO's Role as a Communicator
Today's CISOs need to speak the language of business, says Chris Hetner of Marsh, who offers advice on navigating operational conflicts.
In a video interview at Information Security Media Group's recent Cybersecurity Summit in New York, Hetner discusses:
- Articulating security metrics to the C-suite;
- Navigating conflicts between security and operations;
- Managing security in a mergers and acquisition scenario.
Hetner is managing director for Marsh's cyber risk consulting business. Previously, he was the senior cybersecurity adviser to the chairman of the United States Securities and Exchange Commission. He has over 25 years of experience in cybersecurity, risk management and regulatory compliance. Hetner currently serves as special adviser of cyber risk for the National Association of Corporate Directors.