Contact centers increasingly are the key "soft" targets for fraudsters who impersonate legitimate customers to alter or obtain information. This information is then used to facilitate direct and cross-channel fraud, which can be very difficult to tie back to the call-center entry point. How do fraudsters conduct these...
A new study shows the accuracy of facial recognition algorithms has markedly improved over the past three years, though one of the report's authors suggests they're not at the level to be a highly reliable form of authentication.
Simple credentials, such as passwords, are a hacker's best friend, says Phillip Dunkelberger of Nok Nok Labs, a founding member of the FIDO Alliance. That's why the alliance is working to reduce reliance on passwords by enabling advanced authentication.
To help reduce reliance on passwords, the FIDO Alliance is developing standard technical specifications for advanced authentication. Michael Barrett and Daniel Almenara of FIDO describe the impact the effort could have in 2014.
Knowledge-based authentication is no longer reliable, says fraud expert Avivah Litan, an analyst at Gartner. She explains why so-called behavioral authentication is the only reliable way to verify users.
Apple's inclusion of a fingerprint scanner in its iPhone 5S is an important step toward bringing biometrics into the mainstream. But there's a long way to go before biometrics supplant passwords at the enterprise level.
Iris scanning is becoming old hat for authenticating individuals entering secured facilities or crossing international borders, but it remains several years away for use in providing access to IT systems.
Organizations could choose to add iris images as an alternate biometric over fingerprints on personal identity verification cards, because, for some users, fingerprint collection can be difficult.
A new survey reveals the willingness of consumers to accept other authentication factors beyond username and password, even if they require more work on their part.
Call center fraud is increasing, and it's not just financial institutions feeling the pain, says Pindrop Security's Matt Anthony. Now, a database of phone numbers aims to help organizations mitigate risks.
Smart phones that give many IT security managers headaches in developing security policies are being used in increasing numbers to help safeguard systems and applications, thanks to more muscular biometric features, says Steve Vinsik of Unisys.
While some healthcare organizations are quickly rolling out privacy and security policies for employee-owned mobile devices, others are moving slowly. What BYOD tips do healthcare security leaders offer?
"Accessing medical records [should be] as easy as accessing banking records today," says Farzad Mostashari, M.D., national coordinator for health IT, addressing a hearing on patient ID authentication.
Imagine sitting in a bar, as a stranger snaps a photo of you, and then uses that image to find out who you are using facial recognition technology. It's the type of practice that the staff of the U.S. Federal Trade Commission wants to discourage.
Success rates ranged between 90 and 99 percent among the algorithms, meaning that no software was perfect, and some produced as many as 10 times more errors than others.
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