Beat the Bad Guys: Contact Center Security Solutions For Fraud Detection For 2021 and Beyond

From heightened risks to increased regulations, senior leaders at all levels are pressured to improve their organizations' risk management capabilities. But no one is showing them how - until now.

Learn the fundamentals of developing a risk management program from the man who wrote the book on the topic: Ron Ross, computer scientist for the National Institute of Standards and Technology. In an exclusive presentation, Ross, lead author of NIST Special Publication 800-37 - the bible of risk assessment and management - will share his unique insights on how to:

• Understand the current cyber threats to all public and private sector organizations;
• Develop a multi-tiered risk management approach built upon governance, processes and information systems;
• Implement NIST's risk management framework, from defining risks to selecting, implementing and monitoring information security controls.