Authentication: Lessons Learned During PandemicStrategist Coby Montoya Discusses Leveraging Behavioral Biometrics to Fight Fraud
With consumers relying more heavily on e-commerce during the pandemic and beyond, leveraging behavioral biometrics for authentication is becoming an effective strategy, says Coby Montoya, a fraud-fighting and authentication strategist at a financial company.
“I do not necessarily need to understand the personal identifiable information from a person to authenticate him. I don’t need a person to prove he is what he is by providing his PII. Instead, a better approach is to look at how one behaves and interacts,” Montoya says.
In a video interview with Information Security Media Group, Montoya discusses:
- How authentication has evolved during the pandemic;
- How to balance privacy and authentication;
- How to leverage behavioral biometrics.
Montoya has spent the past 15 years working in fraud management and authentication. He has held risk management positions at large enterprise merchants, payment networks, credit card issuers and fraud detection technology vendors.