When it comes to e-marketing and the reliance on third parties such as Epsilon, Nicolas Christin of Carnegie Mellon University says banks and merchants should "come clean" about the information they share with outside entities.
Communicating with customers about the incident and warning them not to click links in phishing e-mails are all these impacted institutions and companies really can do, says Jeremiah Grossman, chief technology officer of WhiteHat Security.
Privacy Attorney Lisa Sotto says the Epsilon e-mail breach is a warning about the state of data security employed by some third-party service providers. Strong contracts related to security practices must be the norm, not the exception.
"It is the biggest breach we have ever seen; and to say no financial information has been stolen is, well, understating the massive breach and concern," says Neil Schwartzman, founder and chief security specialist at CASL Consulting.
Ghosts of Crimes Past and Present Will Haunt the Future of Banking Institutions and Customers
"The more things change, the more things stay the same." This old saying holds true when it comes to the different types of fraud hitting financial institutions.
In 2009, institutions were hit from every angle with...