While organizations have taken countless measures to strengthen the security of their online resources, criminals have begun to eye a far more appealing and lucrative target: the contact center. It's what Gartner calls "an epicenter of vulnerability."
From hard-dollar losses and added overhead to combat the...
Bankers Life is notifying more than 566,000 individuals, including Medicare supplemental insurance policyholders, that their personal information was exposed in a hacking incident. Employee credentials were compromised, enabling unauthorized access to certain company websites containing personal data.
In 2019, an estimated 10% of the dollar value that reaches online
checkout will fail payment authorization, resulting in
approximately $340 billion worth of potential eCommerce revenue
going unrealized. An estimated 70% of these orders are placed by
legitimate customers who can afford the purchase.
HSBC Bank is warning some of its U.S. customers that their personal data was compromised in a breach, although it says it's detected no signs of fraud following the "unauthorized entry." Security experts say the heist has all the hallmarks of a credential-stuffing attack campaign.
Over the last five years, cybercrime occurrences have escalated dramatically, taking hold of organizations
worldwide - affecting revenue, productivity, information security, and reputation. In 2017 Cost of
Cybercrime Study, the Ponemon Institute emphasizes that, on average, organizations have paid
$11.7 million USD...
Want to better block business email compromise - CEO fraud - attacks outright, as well as be able to spot and respond more quickly to any BEC attacks that get through? Incident responder David Stubley details essential defenses all businesses should put in place now.
Radisson Hotel Group has suffered a data breach that resulted in the theft of data for its global loyalty program members. The company, which operates 1,400 hotels, says the breach touched data for "less than 10 percent" of all Radisson Rewards members, but it hasn't released a victim count.
Scammers behind an ongoing "sextortion" campaign have been emailing a legitimate password - likely from a publicly leaked list - to victims with a threat to release a compromising video of the recipient unless they pay up in bitcoins, Barracuda Networks warns.
Combating fraud is an ever-escalating arms race. If your organization is investigating anti-fraud solutions to stop fraud losses, lower false positives, or reduce manual workload, join this webinar. Our fraud experts will explain the top 10 technology requirements to consider - as well as their business impact, so you...
Despite the harsh reality that card not present (CNP) fraud is a serious problem that which is only getting bigger as the eCommerce market continues to grow, senior management is not giving this issue the attention that it deserves.
Some executives fail to recognize the correlation between fraud management and the...
British Airways has discovered that hackers compromised payment card data and personal details for 185,000 more customers than it had originally suspected and that its systems were first breached not in August, but April. The airline now counts 429,000 data breach victims.
Australian police have charged a woman in the theft of AU$450,000 (US$318,000) worth of the virtual currency XRP, also known as Ripple, in one of the largest cryptocurrency thefts from a single victim. The case highlights how basic security messaging on protecting cryptocurrency isn't getting through.
This week's edition of the ISMG Security Report features an analysis of whether the U.K.'s fine of Facebook for the Cambridge Analytica scandal is just the beginning of regulatory enforcement action. Plus: A potential settlement of Yahoo breach lawsuit and tips on securing data in the cloud.
A proposed agreement that would settle a class action suit against Yahoo over devastating data breaches could see the company pay as much as $85 million. That adds to the $35 million fine levied by the SEC earlier this year, showing the high price to be paid for Yahoo's record data breaches.